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What is the Return Policy?

We adopt a 7-day return policy, and all eligible products can be returned for a new product or store credit, which will be valid for 6 months. You may fill out out the ‘Return & Exchange’ section on our website within 7 days of buying the product to raise a return request.

*Note: Please ensure the returned product/s are unused, unwashed, and returned with all original packaging and tags. Cash on Delivery and shipping charges are not refundable.

*Note: Exchange requests will be entertained only once per order.

*Note: Return/exchange request is not valid on orders processed through store credits.

 

Why are certain products not eligible for return/exchange?

Products purchased at a discount are not eligible for return/exchange. All customized/occasion-wear outfits are not eligible for return/exchange.

 

How long will it take to process a return?

For domestic orders: 8 to 12 working days after receiving the product.
Currently, we do not accept returns on sale products, customized/occasion wear products, and all international orders.

 
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